Last Updated: August 2026
Welcome to the website of Prayas Group. By accessing or using our website, browsing our products, submitting an enquiry, or purchasing products through our online store, you agree to comply with the following Terms & Conditions.
Please read these terms carefully before using our website or placing an order.
Prayas Group provides products and solutions across:
Our website provides information about our products, services, customisation options, and selected products available for online purchase or enquiry.
You agree to use this website only for lawful purposes.
You must not:
We reserve the right to restrict or terminate access where misuse of the website is identified.
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the website are accurate and up to date.
However, minor differences may occur due to:
For customised or made-to-order products, the final product specifications will be based on the details confirmed with the customer.
All prices displayed on the website are subject to change without prior notice.
Product prices may vary depending on factors such as:
For bulk, customised, or project-based requirements, customers may need to request a quotation.
Placing an order through the website does not necessarily guarantee acceptance of the order.
We reserve the right to:
An order will be considered confirmed once the applicable payment or order confirmation has been received from Prayas Group.
Certain products may be manufactured or customised according to customer requirements.
Customisation may include:
Once customised production has been approved or initiated, cancellation, return, or modification may not be possible except where required by applicable law or agreed separately in writing.
Customers are responsible for providing accurate payment and billing information.
Payments may be processed through third-party payment gateways. Prayas Group does not generally store complete payment card or banking credentials on its own servers.
If a payment fails, is reversed, or remains incomplete, the order may not be processed until the payment issue is resolved.
We aim to dispatch and deliver products within the estimated timeframe communicated at the time of purchase or order confirmation.
Delivery timelines may vary depending on:
For large, customised, or project-based orders, delivery schedules will be communicated separately.
Customers are advised to inspect the package and product carefully upon delivery.
If a product appears damaged during transportation, please contact us as soon as possible with relevant photographs, videos, order details, and other supporting information.
This helps us assess and resolve the issue efficiently.
Returns, replacements, or refunds are subject to our applicable Refund & Return Policy.
Certain products may not be eligible for return due to their customised, made-to-order, or project-specific nature.
Any approved replacement or refund will be processed according to the applicable policy and circumstances of the order.
Where a product carries a specific warranty, the applicable warranty terms will be communicated with the product or order documentation.
Warranty coverage may vary according to the product, material, manufacturing process, usage, and applicable terms.
Damage resulting from improper installation, misuse, accidents, unauthorised modification, negligence, or normal wear and tear may not be covered.
Tensile structures and membrane solutions may require customised design, engineering, fabrication, installation, and site-specific assessment.
Project pricing and specifications may depend on:
Final project specifications and commercial terms will be confirmed separately for project-based orders.
All content available on this website, including but not limited to:
is owned by or licensed to Prayas Group unless otherwise stated.
You may not reproduce, copy, modify, publish, distribute, or commercially use our content without prior written permission.
Our website may contain links to third-party websites or services.
These links are provided for convenience. Prayas Group does not control or guarantee the content, availability, security, or privacy practices of third-party websites.
Your use of third-party websites is subject to their respective terms and policies.
If you submit information through an enquiry form, contact form, review, or other website feature, you agree that the information provided is accurate and does not violate any applicable law or third-party rights.
You should not submit confidential information that is not required for the relevant enquiry or transaction.
To the extent permitted by applicable law, Prayas Group shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or inability to access the website.
We are also not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural events, transportation disruptions, technical failures, or third-party service interruptions.
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
We may temporarily suspend or modify website features for maintenance, updates, security, or other operational reasons.
Your use of our website is also governed by our Privacy Policy and Cookie Policy.
These policies explain how we collect, use, store, and protect information obtained through the website.
Prayas Group reserves the right to update or modify these Terms & Conditions at any time.
Changes will become effective once the updated terms are published on this page.
We encourage users to review this page periodically.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with the website, products, services, or these terms shall be subject to the jurisdiction of the appropriate courts in Indore, Madhya Pradesh, unless otherwise agreed or required by applicable law.
For questions regarding these Terms & Conditions, products, orders, or services, please contact us:
Prayas Group
Location: Indore, Madhya Pradesh, India
Email: prayasgroupp@gmail.com
Phone: +(91) 9399109611
Website: www.prayasgroup.in
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